Privacy Policy

Privacy Policy

1. Who We Are

Axiom Wholesale Limited ("we", "our", or "us") is a wholesale distributor of beauty products based in the United Kingdom. We operate the website www.axiomwholesale.co.uk (the “Site”) and are committed to protecting your privacy and the security of your personal data.

Contact Details:

• Company name: Axiom Wholesale Limited

• Email: axiomwholesale35@gmail.com

• Address Queens Road, Leicester, England, LE2 1TU

• ICO Registration Number: 16361509

2. What Personal Data We Collect

We collect the following types of personal and business information:

• Business Information: Company name, registration number, VAT number, trading address.

• Identity Data: Name, job title.

• Contact Data: Email address, phone number, billing and delivery addresses.

• Account Data: Login credentials (encrypted), purchase history.

• Payment Data: Card and bank details (handled securely by third-party providers).

• Technical Data: IP address, browser type, operating system, device information.

• Usage Data: Page views, time spent, clicks, and other analytics.

• Marketing Preferences: Your choices regarding promotional communications.

3. How We Collect Your Information

We collect data in the following ways:

• Directly: When you create an account, place an order, or contact us.

• Automatically: Through cookies and similar tracking technologies.

• Third Parties: Such as payment gateways, shipping companies, or analytics providers.

4. How We Use Your Data

We use your data to:

• Process and fulfill wholesale orders

• Create and manage your business account

• Provide customer support

• Deliver marketing communications (if opted-in)

• Improve our website and services

• Comply with legal and tax obligations

5. Legal Basis for Processing

Under the UK GDPR, the lawful bases we rely on include:

• Contractual necessity – to fulfil your order and provide services.

• Consent – for sending marketing emails (can be withdrawn anytime).

• Legal obligation – for tax, fraud prevention, and regulatory compliance.

• Legitimate interest – to improve our services and manage business relationships.6. Sharing Your Data

We share your personal data with:

• Payment providers (e.g. Stripe, PayPal)

• Delivery services (e.g. Royal Mail, DHL)

• Professional services (e.g. accountants, legal advisors)

• Technology providers (e.g. email platforms, website analytics)

We never sell or rent your data.

7. Data Retention

We retain your data only as long as necessary for business, legal, or tax purposes. Typically:

• Order records: up to 7 years (for HMRC compliance)

• Marketing preferences: until unsubscribed or deleted

8. Your Rights

Under the UK GDPR, you have the right to:

• Access your data

• Correct your data

• Erase your data (“right to be forgotten”)

• Object to or restrict processing

• Port your data

• Withdraw consent (for marketing)

To exercise these rights, contact us at: [Insert contact email]

9. Cookies

We use cookies to:

• Enable website functionality

• Track analytics and performance

• Personalise user experience

You can manage or disable cookies through your browser settings. View our [Cookie Policy] for full details.

10. Security

We take appropriate security measures (encryption, access controls) to protect your personal data. However, no system is 100% secure and you share data at your own risk.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.

12. Contact Us

If you have any questions or complaints about this policy, please contact:

Email: axiomwholesale35@gmail.com